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• Employee Assistance Program

The Employee Assistance Program (EAP) is available to all full-time employees and their eligible dependents. You do not have to be enrolled in a health insurance plan to take advantage of this program. It is provided through the State of Tennessee Employee Assistance Program and administered by Magellan.

The EAP can assist with many work-related and personal issues, from advice about financial questions to dealing with a stressful work situation to overcoming a serious emotional problem. All services are kept confidential in strict accordance with federal and state laws. For mental health/substance abuse situations, you will receive up to six free visits with a Magellan approved counselor.

Any time you plan to use a provider for mental health and/or substance abuse, you should first contact Magellan at 1-800-308-4934 to obtain the benefit paid at the highest level. The Magellan specialist will help you in identifying the best resource to assist with your personal situations.

In addition to EAP services, Magellan provides mental health/substance abuse services to BlueCross BlueShield and CIGNA participants. Contact Magellan for a referral to an approved service provider.