Frequently Asked Questions
I received a citation. How do I pay for it? Can I appeal it?
I put money in the meter and time had not expired, yet I still received a citation. Why?
What if I am permanently handicapped or need a temporary handicap permit?
Can I get a refund on my priority parking permit?
May I sell my permit?
What if my permit is lost or stolen?
Why do we have to pay to park?
How do I obtain a parking permit or a semester validation sticker?
How can I pay for the permit?
I received a citation. How do I pay for it? Can I appeal it?
You may mail in your payment using the addressed envelope you received with your citation or you may pay your citation in person at the Bursar's Office in the 115 Wilder Tower. The Parking Office at 120 Zach Curlin Parking Garage does not take payments of citations.
You may appeal any citation received at the Parking Office at 120 Zach Curlin Parking Garage. Student Appeals are heard by the Student Government's Association. Faculty/Staff Appeals are heard by the Faculty/Staff Appeal Committee. Visitor Appeals are heard by the Parking Office Manager.
I put money in the meter and time had not expired, yet I still received a citation. Why?
Meters are designated for “Visitors Only”. The meters are one way for the University to allocate space for visitors to park on campus. As stated in The University of Memphis Parking Traffic Regulations, faculty, staff, and students are NOT allowed to park at meters at any time. Anyone violating this rule is subject to receive a citation. Spaces allocated for University personnel are General and Priority lots (accessible with the appropriate permit purchased), or in one of the garages with the proper permit or if they choose to pay the daily rate.
What if I am permanently handicapped or need a temporary handicap permit?
All permanently disabled students or faculty/staff should acquire a Handicap Access sticker for their University of Memphis parking permit from the Parking Services office. To receive this sticker, you must present the Parking office a doctor's statement of disability or a valid handicapped parking permit issued by the state Department of Safety. The University parking permit and sticker authorizes the permit holder to park in all general and priority access handicapped parking spaces and in other non-reserved, parking spaces on campus.
If you need a temporary handicap permit (and are a student or faculty/staff), you must submit a form (available in the Parking office) completed by your physician authorizing the temporary handicap permit for a specified length of time. Or you may bring in a valid state handicap permit indicating the same. This permit authorizes the same parking as stated above.
Can I get a refund on my priority parking permit?
A refund for priority parking will not be issued after the first day of class.
No. The permit is the property of the University of Memphis and cannot be reissued or resold. We do not register vehicle license plates. We register the University of Memphis permit (hangtag) to your student account so you have the freedom to switch vehicles. Any citations received on this permit (hangtag) will be the responsibility of the permit holder. If you are no longer in need of your permit (hangtag), please discard or return it to the Parking Office.
What if my permit is lost or stolen?
A lost or stolen permit must be reported to the Parking Office as soon as possible and a replacement permit may be purchased for a $10.00 fee. The permit will then be entered into our system as lost or stolen, so anyone who uses that permit will be ticketed and/or towed.
Why do we have to pay to park?
Parking Services is an auxiliary unit within the Office of Business Services. This means that the department must pay for itself. Parking fees, citation revenue, meter revenue, and garage revenue provide the funds to pay for debt costs, operational costs, maintenance and construction projects.
How do I obtain a parking permit or a semester validation sticker?
If the student registers prior to late registration then a semester validation sticker will be mailed to the address of the student which is downloaded directly from the Records Department. If the student does not have a current permit in our database then a permit is also mailed along with the validation sticker. If the student does not receive their permit or semester validation sticker by the first day of classes, he/she must come to the Parking Office to obtain one. New employees must come the Parking Office to purchase parking.
General Parking permits for students are included in the student's Maintenance Fees. Priority or Resident Parking may be paid for with cash, check, credit card, and/or TigerFund$ in the Parking Office two weeks prior to the first day of class. Satellite locations are listed each semester in your schedule book of classes. Faculty/Staff must pay for all parking with cash, check, or credit card or by Payroll Deduction (12 month contract ONLY).