Strategies

Replace unused and older equipment with newer technology and better graphic capabilities.
Create an organized environment in which projects flow seamlessly through production with the use of a job tracking system.
Empower our customers with knowledge of how their project moves through production to promote an environment of trust.
Provide all team members with the resources and knowledge necessary to promote confidence in their position by teaching them to think "outside the box" when dealing with difficult projects.
Educate student workers within a scheduled and deadline based environment to promote strong and healthy work habits and ethics.
Retain current client base and obtain 85% of all university printing monies within a five (5) year time period.
Obtain a First Right of Refusal policy to couple with Procedure No. 2A:05:01A, which states that all external publication for print must be submitted "using the Printing Services "Request for Printing" form".
Reduce supply cost by creating a workable inventory of supplies to track waste and provide cost analysis.
Maintain customer accounts for analysis and growth estimates.
Provide project profitability analysis.
Increase sales by 15% yearly.
Provide consistent pricing by utilizing a business management software.
Implement billing program to electronically send billing information to accounting to eliminate transfer vouchers.
Create and implement procedures and processes to insure consistencies in product and customer service.
Create an environment in which the customer can order projects with little or no effort.
Expand client base to include off campus customers and continue a growth in sales of 5 - 10% per year in this realm.
Lower core costs of operation to less than 50% of revenue (Core Costs are described as supplies, machines, and labor. Controlling these 3 factors can greatly increase profitability.).